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Privacy Policy for Cohortly Social

Effective Date: April 12, 2026
Last Updated: April 12, 2026

Cohortly Social (“Cohortly,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Cohortly Social website, mobile experiences, messaging services, and related products or services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

Practical Transparency Summary

In plain English:

  • We collect information to help form and run cohorts.
  • Some information may be shared with members of groups you choose to join so the experience can function smoothly.
  • We try to limit unnecessary sharing.
  • We do not sell your personal information.
  • You can contact us with questions or requests anytime.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you register, join a waitlist, apply for a cohort, communicate with us, or use the Services, you may provide:

  • Name
  • Phone number
  • Email address
  • Age range
  • Gender identity or preferences (if voluntarily provided)
  • Location or neighborhood preferences
  • Availability / schedule preferences
  • Interests, hobbies, or social preferences
  • Profile photo (optional)
  • Feedback, survey responses, and support messages
  • Payment or deposit information (processed by third-party providers)

B. Information Collected Automatically

When you use the Services, we may collect:

  • Device type
  • Browser type
  • IP address
  • Approximate location inferred from IP address
  • Pages visited
  • Referral source
  • Clicks and interactions
  • Session timestamps
  • Messaging link clicks or response activity

C. Information From Third Parties

We may receive information from service providers such as:

  • Authentication providers
  • Payment processors
  • Messaging vendors
  • Analytics tools
  • Advertising platforms
  • Referral partners

2. How We Use Information

We may use your information to:

  • Create and manage your account
  • Match you into cohorts or waitlists
  • Coordinate schedules and logistics
  • Send texts, reminders, invites, and updates
  • Facilitate introductions and in-person group experiences
  • Improve matching quality and product performance
  • Provide support
  • Prevent fraud, abuse, or unsafe behavior
  • Analyze usage trends and product engagement
  • Market the Services where permitted by law
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information.

We may share information in the following circumstances:

A. With Other Cohort Participants (Important)

Because Cohortly helps facilitate real-world group experiences, we may share limited participant information with members of the same cohort you choose to join.

This may include:

  • First name
  • Profile photo (if provided)
  • General age range
  • Limited profile details or interests
  • Arrival/check-in status
  • Contact information (such as phone number or email address) when reasonably necessary to coordinate the group experience

Examples may include:

  • helping members find one another at a venue
  • coordinating timing or late arrivals
  • facilitating communication before or during a meetup
  • enabling the group to continue contact if participants mutually choose to do so

We will make reasonable efforts to minimize what is shared and only disclose information we believe is helpful or necessary to facilitate the cohort experience.

We cannot control how other participants use information once shared with them.

B. With Service Providers

We may share information with vendors who help us operate the Services, such as providers for:

  • Hosting and infrastructure
  • Messaging and SMS delivery
  • Email delivery
  • Analytics
  • Payment processing
  • Customer support
  • Security and fraud prevention

These providers may process information on our behalf.

C. Business Transfers

If Cohortly is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

D. Legal Reasons

We may disclose information if reasonably necessary to:

  • Comply with law or legal process
  • Respond to lawful requests
  • Protect rights, safety, or property
  • Investigate fraud, abuse, or policy violations

4. Text Messaging and Communications

If you provide your phone number, we may send:

  • Verification codes
  • Cohort invitations
  • Scheduling reminders
  • Arrival/check-in links
  • Feedback requests
  • Service updates
  • Promotional messages where permitted and with appropriate consent

Message frequency may vary. Message and data rates may apply.

You may opt out of promotional messages by replying STOP where supported.

5. Profile Photos and User Content

If you upload a profile photo or submit content, we may display it to relevant cohort participants to help facilitate recognition, trust, and coordination.

Providing a photo is generally optional unless otherwise stated.

6. Payments

If payments, deposits, or fees are collected, payment information is typically processed by third-party payment providers. We may receive limited transaction metadata but generally do not store full payment card details.

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Operate the Services
  • Facilitate active cohorts
  • Improve the platform
  • Resolve disputes
  • Enforce agreements
  • Meet legal obligations

We may retain aggregated or de-identified data longer.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Choices

Depending on your location and applicable law, you may have rights to:

  • Access certain personal information
  • Correct inaccurate information
  • Request deletion of certain information
  • Opt out of promotional communications
  • Withdraw optional consents where applicable

To make a request, contact us at info@cohortlysocial.com.

10. Cookies and Analytics

We and our providers may use cookies, pixels, or similar technologies to:

  • Keep you signed in
  • Measure traffic
  • Understand engagement
  • Improve performance
  • Support marketing efforts

You may control cookies through browser settings, subject to limitations.

11. Children’s Privacy

The Services are intended for adults and not directed to children under 18. We do not knowingly collect personal information from children.

12. International Users

If you use the Services from outside the United States, your information may be transferred to and processed in the United States or other countries where our providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions become effective when posted unless otherwise stated.

Your continued use of the Services after changes means you accept the updated policy.

14. Contact Us

For questions, privacy requests, or concerns, contact:

Cohortly Social
Email: info@cohortlysocial.com